Delivery time

How often each store keeps the promise, which stage eats the time and why. Zed messages customers 90 seconds before a breach and logs every cause.

Promise kept today -1.4 pt 94.2%
Breaches today +11 97
Average door to door +0:13 11:48
Customers warned before a breach 90 s ahead 41

Breaches by stage

Which stage ran over on the 97 late orders today

  • Accept · budget 0:3012
  • Pick · budget 2:3031
  • Pack · budget 1:009
  • Handoff · budget 1:0017
  • Ride · budget 5:0028
Zed: pick does the most damage: when it runs over it runs over by 1:12 on average, mostly searching for items ZetHub showed in stock.

Causes

From stage timings, picker notes and rider GPS

  • Pick over budget · stock-out search31
  • Ride over budget · traffic24
  • No rider at the bag17
  • Accept late · no picker free12
  • Customer not reachable at the door8
  • Address unclear5

Promise kept by store and hour

Today, 07:00 to now · darker red means more breaches

07:0008:0009:0010:0011:0012:0013:0014:0015:0016:0017:0018:0019:00Andheri98989797989695979897969595Bandra97969596979593969695929089Powai98979495969694959694918784Thane99989797989796979897969697Vashi98979696979695969796959595Lower Parel97979596969594969695949393
97%+95–97%93–95%90–93%Under 90%

Orders by hour

All stores today · evening peak highlighted

138 orders
07
262 orders
08
344 orders
09
298 orders
10
276 orders
11
352 orders
12
371 orders
13
304 orders
14
288 orders
15
336 orders
16
418 orders
17
566 orders
18
604 orders
19

Promise kept, this week

Network · this week vs last

WedThuFriSatSunMonTue
This weekLast week

Late orders

Latest first · each with the stage that ran over and why

OrderStoreStageLate byCause
SN-48153
19:29
PowaiPick+0:33
Pick over budget · stock-out search
The picker searched for an item that was not where ZetHub said.
SN-48118
18:57
PowaiPick+1:36
Pick over budget · stock-out search
Poha bin empty; picker checked 3 bins.
SN-48106
18:44
BandraRide+1:11
Ride over budget · traffic
Linking Road jam, rider took the long way.
SN-48097
18:31
VashiHandoff+0:54
No rider at the bag
All 4 riders out; next one back 2:10 later.

Store readiness score

Promise kept today, worst first