Returns to origin
Parcels on their way back to the merchant. Zed suggests when one more attempt is cheaper than a return.
ZetDeliver isn't part of your company's suite
E-commerce and scheduled delivery: runs, slots, POD, COD and returns. It runs on its own and reuses your existing vehicles, drivers and customers.
You don't have access to this page
Your ZetDeliver role is Member. This page is for other roles.
You don't use ZetDeliver
Your ZetDeliver role is No access. Your admin decides who gets ZetDeliver and with which role.
Your work is in the ZetMove Driver app
Your ZetDeliver role is Delivery rider, so you don't use ZetDeliver on the web. Trips, stops, proof of delivery, cash, shifts and documents live in the ZetMove Driver app on your phone.
Approve: the customer pressed "I did not order this". Kalakriti loses less on RTO (₹62) than on a 4th attempt (₹48 + ₹62 later).
| Return↑ | Customer & merchant | Why | Stage | Charge↑ | Next step |
|---|---|---|---|---|---|
RTO-1907 DL-41810 · 2 attempts | UK Vikas Thakur UrbanKicks · Vashi | Refused twice Mon 18:40 · back to Bhiwandi sort centre | Approved | ₹62 | |
RTO-1908 DL-41839 · 3 attempts | KE Meera Iyer Kalakriti Ethnic · Andheri West | Refused 3 times Today 11:30 · back to Bhiwandi sort centre
Approve: the customer pressed "I did not order this". Kalakriti loses less on RTO (₹62) than on a 4th attempt (₹48 + ₹62 later). | Requested | ₹62 | |
RTO-1904 DL-41690 · 3 attempts | TB Divya Pawar TechBazaar · Kalyan | Not reachable after 3 attempts Mon 14:10 · back to Bhiwandi sort centre | In transit | ₹62 | |
RTO-1901 DL-41683 · 3 attempts | GM Yash Shah GharSe Masala · Bhiwandi | Address not found Sun 17:20 · back to Bhiwandi sort centre | At sort centre | ₹62 | |
RTO-1899 DL-41669 · 0 attempts | KE Prakash Kadam Kalakriti Ethnic · Andheri West | Merchant asked to return Sat 12:05 · back to Bhiwandi sort centre | Inspected A · resellable | ₹40 | |
RTO-1896 DL-41655 · 1 attempt | MO Rakesh Patil Mitti Organics · Jogeshwari | Refused, damaged box Fri 19:40 · back to Bhiwandi sort centre | Inspected C · damaged, claim raised | ₹62 | |
RTO-1890 DL-41641 · 2 attempts | GM Kunal Desai GharSe Masala · Ghodbunder | Refused twice Thu 10:15 · back to Bhiwandi sort centre | Closed A · back to stock | ₹62 | Done |
RTO-1909 DL-41704 · 1 attempt | PJ Rekha Bhosale Pinkcity Jewels · Nerul | Wrong phone number Today 12:05 · back to Bhiwandi sort centre
Wait: TechBazaar has not replied about the alternate number yet. Hold 48 h first; RTO on a ₹1,499 COD parcel costs more than one more try. | Requested | ₹62 |
No returns in this stage
Try another stage or clear the search.
Wait until Thu: the customer opened the payment link at 11:16. 64% of opened links get paid within a day.
| Return↑ | Customer & merchant | Why | Stage | Charge↑ | Next step |
|---|---|---|---|---|---|
RTO-0441 DL-77061 · 3 attempts | B Pieter Jansen Bloem & Co · Rotterdam Centrum | Address does not exist Mon 16:40 · back to Rotterdam depot | In transit | €4,95 | |
RTO-0443 DL-77093 · 2 attempts | PP Joris van Wijk Pakket Pro · Rotterdam Zuid | Card declined, not paid in 48 h Today 11:20 · back to Rotterdam depot
Wait until Thu: the customer opened the payment link at 11:16. 64% of opened links get paid within a day. | Requested | €4,95 | |
RTO-0438 DL-77029 · 0 attempts | K Sara Smit Kaasmarkt Online · Houten | Merchant recall Sun 12:10 · back to Utrecht depot | Inspected A · back to stock | No charge | |
RTO-0435 DL-77026 · 1 attempt | F Teun Jansen Fietsplaats · Hilversum | Refused, wrong item Fri 15:30 · back to Utrecht depot | Closed A · back to stock | €4,95 | Done |
RTO-0444 DL-77091 · 2 attempts | b Noah Bakker Huis & Tuin · Zeist | Customer cancels after 2 attempts Today 10:55 · back to Utrecht depot
Hold: offer the evening slot first. A two-man return costs €9,90 and Huis & Tuin pays €18 to restock the bench. | Requested | €9,90 |
No returns in this stage
Try another stage or clear the search.