Reverse pickups
Returns and exchanges collected at the door. The rider runs a QC checklist before anything is refunded or swapped.
ZetDeliver isn't part of your company's suite
E-commerce and scheduled delivery: runs, slots, POD, COD and returns. It runs on its own and reuses your existing vehicles, drivers and customers.
You don't have access to this page
Your ZetDeliver role is Member. This page is for other roles.
You don't use ZetDeliver
Your ZetDeliver role is No access. Your admin decides who gets ZetDeliver and with which role.
Your work is in the ZetMove Driver app
Your ZetDeliver role is Delivery rider, so you don't use ZetDeliver on the web. Trips, stops, proof of delivery, cash, shifts and documents live in the ZetMove Driver app on your phone.
| Pickup↑ | Customer | Item & reason | Slot & rider | Status & outcome | Action |
|---|---|---|---|---|---|
RP-6120Exchange KE-#20931 | Sneha Joshi Andheri West | KE Kurta set, size M → L Size too small | DS Deepa Sawant Today 14:00–18:00 | Scheduled Kurta set, size L (in the van) Swap at the door | |
RP-6118Return UK-778120 | Manoj Pawar Thane West | UK Running shoes, UK 9 Too tight | PY Pradeep Yadav Today 10:00–14:00 | QC passed Refund ₹3,999 Released to the customer | Done |
RP-6117Return TB-551902 | Kunal Mehta Vashi | TB Smartwatch Not working | SS Sameer Sheikh Today 10:00–14:00 | QC failed Not collected Serial on the watch does not match the order. Rider did not collect. | |
RP-6115Exchange UK-778097 | Tanvi Kadam Powai | UK Slides, UK 6 → UK 7 Size too small | FQ Faizan Qureshi Today 10:00–14:00 | Rider on the way Slides, UK 7 Swap at the door | |
RP-6113Return GM-30411 | Rekha Nair Kharghar | GM Pickle combo (1 jar broken) Damaged in transit | VK Vinod Kamble Today 10:00–14:00 | Back at station ₹560 Refund after QC | Done |
RP-6110Return KE-#20890 | Divya Chavan Kalwa | KE Cotton saree Colour different from photo | Tomorrow 10:00–14:00 Not assigned | Scheduled ₹1,890 Refund after QC | |
RP-6108Return TB-551877 | Yash Desai Andheri East | TB Power bank Changed mind | Tomorrow 14:00–18:00 Not assigned | Scheduled ₹1,499 Refund after QC | |
RP-6104Exchange KE-#20872 | Jyoti Rane Nerul | KE Lehenga choli, S → M Size too small | Mon 14:00–18:00 Not assigned | Cancelled New item on the van Swap at the door | Done |
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| Pickup↑ | Customer | Item & reason | Slot & courier | Status & outcome | Action |
|---|---|---|---|---|---|
RP-3391Return PC-20451 | Milan Kok Utrecht | PP Hoodie black L ×1 Item missing (claim) | Tomorrow 13:00–17:00 Not assigned | Scheduled €59 Refund after QC | |
RP-3388Exchange PC-20449 | Lars de Jong Utrecht | F Bike pump → floor pump Wrong model | LS Lucas Smit Today 09:00–13:30 | Rider on the way Floor pump, 11 bar Swap at the door | |
RP-3385Return PC-20446 | Fleur de Boer Bilthoven | b Outdoor lantern (1 of 3) Glass cracked | BM Bram Meijer Today 13:00–17:00 | Scheduled €63 Refund after QC | |
RP-3380Return PB-770912 | Eva Bakker Amsterdam Zuid | B Vase "Terra" Changed mind | EY Emre Yilmaz Today 08:30–13:00 | QC passed Refund €34,50 Released to the customer | Done |
RP-3377Return PB-770898 | Thijs de Groot Rotterdam Zuid | PP Headphones Not as described | SK Sven Kuipers Today 09:00–14:00 | QC failed Not collected Serial number does not match the one sold. Courier did not collect. | |
RP-3372Return PB-770871 | Noor Visser Hilversum | b Cushion set Colour | TW Tess Willems Mon 09:30–13:30 | Back at depot €44,95 Refund after QC | Done |
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Schedule a pickup
The customer gets a slot picker on WhatsApp or email. The rider gets the QC checklist for the item.