Nothing matches. Press Enter to ask Zed.
Who uses ZetRoute, at which level, and what each role can do. Same people and seats as Settings › Users & access.
Dispatch and route optimisation: assign, schedule and replan live. It runs on its own and reuses your existing vehicles, drivers and customers.
Your ZetRoute role is Member. This page is for other roles.
Your ZetRoute role is No access. Your admin decides who gets ZetRoute and with which role.
Your ZetRoute role is Driver, so you don't use ZetRoute on the web. Trips, stops, proof of delivery, cash, shifts and documents live in the ZetMove Driver app on your phone.
Roles come from ZetMove. You choose who holds which one.
Runs ZetRoute: every job, trip and plan, assignment rules, zones, SLAs, roles and seats.
Sees every job, trip and route plan
Runs dispatch: approves plans and reassignments, sees freight rates and reports.
Sees every job and trip
Works the dispatch board: assigns jobs, builds trips and handles exceptions at their depot.
Sees the jobs and trips at their site
Uses the ZetMove Driver app: their trips, stops, status updates and proof.
Sees only their own trips, in the Driver app
ZetMove Driver app
What each role can do per area of ZetRoute, and on which records.
| Area | Dispatch adminAdmin | Operations managerMaintainer | DispatcherMember | DriverApp user |
|---|---|---|---|---|
| Dispatch board | AllEverything | AllEverything | SiteView · Create · Edit | |
| Jobs | AllEverything | AllEverything | SiteView · Create · Edit | OwnView |
| Trips | AllEverything | AllEverything | SiteView · Create · Edit | OwnView · Edit |
| Exceptions | AllEverything | AllEverything | SiteView · Create · Edit | OwnView · Create |
| Route plans & scheduling | AllEverything | AllEverything | SiteView · Create · Edit | |
| Capacity | AllEverything | AllEverything | SiteView | |
| Live reassignment | AllEverything | AllEverything | SiteView · Create · Edit | |
| Reports | AllEverything | AllEverything | ||
| Settings & access | AllEverything |
Site = records at the person's hub, depot, store or branch. Team = their teams in Settings › Teams. Own = records assigned to them.
Who sees these fields in full. Everyone else sees them masked, like •••• 4821, and every unmasked view is logged.
| Field | Dispatch admin | Operations manager | Dispatcher | Driver |
|---|---|---|---|---|
| Consignee phone & addressDrivers see it only for their open stops | Full | Full | Full | Full |
| Freight rates & margins | Full | Full | Masked | Masked |
| Driver phone numbers | Full | Full | Full | Masked |
| Trip location history | Full | Full | Masked | Masked |
Drivers and riders
Every change to who has ZetRoute and with which role, made here or in Settings › Users & access. Kept for 2 years; Undo puts the previous role back.
People already in your workspace. New people are invited from Users & access.
Can someone do something in ZetRoute? See why, step by step.