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Who uses ZetRent, at which level, and what each role can do. Same people and seats as Settings › Users & access.
Vehicle rental and leasing: bookings, agreements, handovers and renewals. It runs on its own and reuses your existing vehicles, drivers and customers.
Your ZetRent role is Member. This page is for other roles.
Your ZetRent role is No access. Your admin decides who gets ZetRent and with which role.
Your ZetRent role is Customer, so you don't use ZetRent on the web. Bookings, agreements, extensions, deposits and damage reports are in your self-service account.
Roles come from ZetMove. You choose who holds which one.
Runs ZetRent: every branch, vehicle class and rate, deposit and damage rules, agreements, roles and seats.
Sees every branch and booking
Runs a branch: approves discounts, damage charges, deposit refunds and lease renewals.
Sees every booking at their site
Works the counter: reservations, licence checks, agreements, handovers and returns.
Sees the bookings at their site
Variant of Member for the yard: handover and return inspections, damage photos and estimates.
Sees the inspections given to them
Uses renter self-service: bookings, agreements, extensions and deposits.
Sees only their own bookings, in self-service
Renter self-service
What each role can do per area of ZetRent, and on which records.
| Area | Rental adminAdmin | Branch managerMaintainer | Rental agentMember | InspectorMember | CustomerApp user |
|---|---|---|---|---|---|
| Availability | AllEverything | SiteEverything | SiteView · Create · Edit | SiteView | |
| Reservations | AllEverything | SiteEverything | SiteView · Create · Edit | OwnView · Create | |
| Agreements & extensions | AllEverything | SiteEverything | SiteView · Create · Edit | OwnView · Edit | |
| Handover & return | AllEverything | SiteEverything | SiteView · Create · Edit | OwnView · Edit | |
| Damage inspection | AllEverything | SiteEverything | SiteView · Create | OwnView · Create · Edit | OwnView · Create |
| Customers & licences | AllEverything | SiteEverything | SiteView · Create · Edit | ||
| Deposits | AllEverything | SiteEverything | SiteView · Create | OwnView | |
| Lease renewals | AllEverything | SiteEverything | SiteView | ||
| Reports | AllEverything | SiteEverything | |||
| Settings & access | AllEverything |
Site = records at the person's hub, depot, store or branch. Team = their teams in Settings › Teams. Own = records assigned to them.
Who sees these fields in full. Everyone else sees them masked, like •••• 4821, and every unmasked view is logged.
| Field | Rental admin | Branch manager | Rental agent | Inspector | Customer |
|---|---|---|---|---|---|
| Customer licence, passport & ID | Full | Full | Full | Masked | Masked |
| Card & deposit detailsOnly the last 4 digits, ever | Full | Full | Masked | Masked | Masked |
| Rates, discounts & margins | Full | Full | Masked | Masked | Masked |
| Damage repair estimates | Full | Full | Masked | Full | Masked |
Rental and lease customers
Every change to who has ZetRent and with which role, made here or in Settings › Users & access. Kept for 2 years; Undo puts the previous role back.
People already in your workspace. New people are invited from Users & access.
Can someone do something in ZetRent? See why, step by step.