Help & support

Guides, answers from Zed, your tickets with ZetMove and service status.

How can we help?

Search the help center, or ask Zed in plain words.

Conversations with ZetMove support. We reply here and by email.

Growth plan

First reply

8 h

Resolution

48 h

Urgent and High get half the first-reply time. The clock pauses while we wait on you. Faster support on Enterprise.

Enterprise plan

First reply

1 h

Resolution

24 h

Urgent and High get half the first-reply time. The clock pauses while we wait on you.

Starter plan

First reply

24 h

Resolution

120 h

Urgent and High get half the first-reply time. The clock pauses while we wait on you. Faster support on Growth.

Last 30 days

🇮🇳IndiaYour regionOperational

🇦🇪UAEYour regionOperational

🇪🇺EuropeYour regionDegraded

Customer SMS: Texts to KPN numbers delayed up to 15 min. Our SMS partner is fixing it.

Planned maintenance · 30 Nov, 01:00–02:00 ISTLive tracking may pause for up to 10 minutes. Trips, orders and bookings keep running.

Ask Zed

Instant answers from the help center and your data.

Email

support@zetmove.com opens a ticket.

Phone

24×7 on Enterprise; Mon–Sat 8–20 local time on Growth.

Training

On-site driver and hub onboarding.