Console
Subscription states
How a ZetMove workspace behaves through its subscription: what users see, what keeps working, and what pauses. A daily job moves companies between states; Zethic staff can override.
Zethic staff only
Lifecycle
Companies in each state, live from the ConsoleWhat users see
TrialTrips today
New trip
On trip
286
Delayed
4
Delivered
132
TRP-4821 · Bhiwandi → PuneOn time
TRP-4822 · Nashik → ThaneOn time
TRP-4830 · Vapi → Navi MumbaiOn time
- Starts when
- Sign-up, or a trial set by Zethic
- Who hears about it
- Owner: emails on day 1, 7, 11 and 13
- How it ends
- Pick a plan to become Active. If not, the workspace is suspended (read-only).
What keeps working
Trial limits: up to 10 seats and 25 vehicles, 50 AI credits, 200 customer messages.
Sign inWorks
View records and reportsWorks
Export data (CSV)Works
Create orders and dispatch tripsWorks
Live tracking and telematicsWorks
Driver app job offersWorks
Customer SMS, WhatsApp, linksTrial limits
Zed AI and automationsTrial limits
Invite users, add vehiclesTrial limits
Companies in this state
What users see
Renewal soonTrips today
New trip
On trip
286
Delayed
4
Delivered
132
TRP-4821 · Bhiwandi → PuneOn time
TRP-4822 · Nashik → ThaneOn time
TRP-4830 · Vapi → Navi MumbaiOn time
- Starts when
- 30 days before the end date
- Who hears about it
- Owners and admins: 30, 14, 7 and 1 day before
- How it ends
- Renewed: a new term starts. Not renewed: on the end date it moves to Grace.
What keeps working
Nothing changes for users. Only owners and admins see the reminder.
Sign inWorks
View records and reportsWorks
Export data (CSV)Works
Create orders and dispatch tripsWorks
Live tracking and telematicsWorks
Driver app job offersWorks
Customer SMS, WhatsApp, linksWorks
Zed AI and automationsWorks
Invite users, add vehiclesWorks
Companies in this state
What users see
GraceTrips today
New trip
On trip
286
Delayed
4
Delivered
132
TRP-4821 · Bhiwandi → PuneOn time
TRP-4822 · Nashik → ThaneOn time
TRP-4830 · Vapi → Navi MumbaiOn time
- Starts when
- The end date passed without renewal
- Who hears about it
- Every user sees a banner; owners get a daily email
- How it ends
- Payment brings it back to Active. When grace runs out it is Suspended.
What keeps working
Everything keeps working so operations never stop mid-trip.
Sign inWorks
View records and reportsWorks
Export data (CSV)Works
Create orders and dispatch tripsWorks
Live tracking and telematicsWorks
Driver app job offersWorks
Customer SMS, WhatsApp, linksWorks
Zed AI and automationsWorks
Invite users, add vehiclesWorks
Companies in this state
What users see
SuspendedTrips today
New trip
On trip
–
Delayed
–
Delivered
–
TRP-4821 · Bhiwandi → Pune
Read-only
TRP-4822 · Nashik → Thane
Read-only
TRP-4830 · Vapi → Navi Mumbai
Read-only
- Starts when
- Grace or trial ran out, or set by Zethic
- Who hears about it
- Owners: email on day 1, 7 and 25
- How it ends
- Reactivated after payment. After 30 days Zethic may block the company.
What keeps working
Paused work is held: telematics pings queue for 72 hours and replay on reactivation.
Sign inWorks
View records and reportsWorks
Export data (CSV)Works
Create orders and dispatch tripsPaused, queued
Live tracking and telematicsPaused, queued
Driver app job offersPaused, queued
Customer SMS, WhatsApp, linksPaused, queued
Zed AI and automationsPaused, queued
Invite users, add vehiclesOff
Companies in this state
What users see
BlockedAccess to Konkan Carriers is blocked
Your company's ZetMove workspace has been blocked. Your data is kept for 90 days. Contact your account manager to restore access.
Contact Zethic
Switch company
Reference ORG-IN-0042 · Blocked 2 Nov 2026
- Starts when
- Set by Zethic (non-payment, policy)
- Who hears about it
- Owner: email with the reason and a contact
- How it ends
- Zethic reactivates within 90 days, or the data is purged.
What keeps working
Webhooks, driver apps and customer links stop. Nobody can sign in.
Sign inOff
View records and reportsOff
Export data (CSV)Off
Create orders and dispatch tripsOff
Live tracking and telematicsOff
Driver app job offersOff
Customer SMS, WhatsApp, linksOff
Zed AI and automationsOff
Invite users, add vehiclesOff
Companies in this state